2 -1 -1
A vital 24/7 service that connects millions of people every year during times of non-emergency crisis & everyday needs
What is 2-1-1?
You’ll find help with:
Basic Human Needs
Individuals & families in need of food, shelter, rent and utility assistance
Physical & Mental Health Resources
Health insurance programs, Medicaid and Medicare, medical information lines, crisis intervention services
Elderly & Disability Support
Adult day care, respite care, home health care, independent living programs
Job training, transportation assistance, education programs
Children & Families
After school programs, family resource centers, mentoring, tutoring, protective services
UNITED WAY OF ILLINOIS’ ROLE
A long-standing commitment to help create information and referral services in the community
In the late 1990s, following United Way of Metropolitan Atlanta’s launch of 2-1-1 in 1997, United Way of Illinois began working with the Illinois Alliance of Information and Referral Systems to bring 2-1-1 to the state. Legislation passed in 2003 created the 2-1-1 Collaboration Board to guide the state’s pilot program.
In 2009, Gov. Quinn signed the 2-1-1 Service Act into law, and in 2010, 2-1-1 Illinois was selected as the lead, non-profit organization to work with the Department of Human Services to plan and implement 2-1-1 across Illinois.