2 -1 -1

A vital 24/7 service that connects millions of people every year during times of non-emergency crisis & everyday needs

EVERY HOUR OF EVERY DAY, SOMEONE IN ILLINOIS NEEDS HELP LOCATING AND CONNECTING WITH ESSENTIAL COMMUNITY SERVICES.

What is 2-1-1?

2-1-1 is a vital service that connects millions of people to help every year. Highly trained 2-1-1 call specialists and the online portal are available 24/7 to help individuals locate health and human service assistance during times of non-emergency crisis and for everyday needs.

You’ll find help with:

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Basic Human Needs

Individuals & families in need of food, shelter, rent and utility assistance

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Physical & Mental Health Resources

Health insurance programs, Medicaid and Medicare, medical information lines, crisis intervention services

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Elderly & Disability Support

Adult day care, respite care, home health care, independent living programs

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Employment Supports

Job training, transportation assistance, education programs

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Children & Families

After school programs, family resource centers, mentoring, tutoring, protective services

UNITED WAY OF ILLINOIS’ ROLE

A long-standing commitment to help create information and referral services in the community

In the late 1990s, following United Way of Metropolitan Atlanta’s launch of 2-1-1 in 1997, United Way of Illinois began working with the Illinois Alliance of Information and Referral Systems to bring 2-1-1 to the state. Legislation passed in 2003 created the 2-1-1 Collaboration Board to guide the state’s pilot program.

In 2009, Gov. Quinn signed the 2-1-1 Service Act into law, and in 2010, 2-1-1 Illinois was selected as the lead, non-profit organization to work with the Department of Human Services to plan and implement 2-1-1 across Illinois.

2-1-1 Resources

Whatever obstacle you’re facing, it’s not permanent.
Need help? We’re here for you. Call 2-1-1 or visit 211.org

visit www.211.org
to get help

Discover Illinois 2-1-1 Service Areas